Refund Policy

Last updated: October 2026

One-time purchases and pay-per-resume purchases are non-refundable. Pro subscription payments may be refunded in full if requested within 14 days of purchase and no resume has been generated using that purchase. Once a resume has been generated, the subscription payment is non-refundable because the service has been delivered, unless a technical fault prevented a usable result (contact support). Refunding a Pro subscription payment ends Pro access, and we cancel the recurring subscription automatically so you are not billed again.

One-time / pay-per-resume purchases

Pay-per-resume purchases ($6.99) are non-refundable. When you purchase a single resume transformation and it is successfully delivered, the transaction is final. The one exception is a technical failure on our side: if you paid and we were unable to deliver your resume due to a system error, contact support@legentai.com and we will make it right.

Pro subscription ($12.99/month)

Pro subscription payments may be refunded in full if you request the refund within 14 days of purchase and have not generated any resume with that purchase. You can request it directly from the Billing page in your dashboard.

Once a resume has been generated using the subscription, the payment is non-refundable because the service has been delivered — unless a technical fault prevented a usable result, in which case contact support.

An approved refund ends your Pro access immediately. We do not issue partial refunds for unused time remaining in a billing period.

Refunds and recurring billing

When your refund is approved, we cancel your recurring Gumroad subscription automatically at the same time, so you will not be charged again. You can also cancel anytime yourself from your Gumroad library.

Cancellation

You can cancel your subscription at any time, with no penalties or cancellation fees. When you cancel, your Pro access continues until the end of the current billing period and you will not be charged again.

Contact

Questions about refunds or cancellations? Email support@legentai.com.